Welcome to Big Voice!

FSB’s unique online survey programme – exclusively for FSB’s members

This is your opportunity as a sole trader, micro, small or medium size business owner to air your views on issues that really matter to you. By taking part in research, you will be helping FSB represent your views where it most matters – with local and national government.

You’ll be invited to take part in surveys about specific issues that affect your business. We will use the findings to set out recommendations to policymakers through our published reports, as well as through other activity. The Big Voice survey programme gives us powerful evidence of the direct impact of policy decisions on small businesses, based on the real-life experiences of our members.

And not only that, to appreciate you taking part in our research programme - we’ll send you a regular newsletter so you can understand the impact your views have had, and how far your voice has been heard.

Small business

Frequently Asked Questions

We publish our survey data in our policy reports, and highlight them in our media work. If you take part in our surveys, we will also email you when we’ve published the results.

Big Voice is managed by Verve, an independent market research company. They undertake all our research in the unique online research community.

You will be invited to take part in new surveys by email. Follow the simple instructions to take part.

Some surveys will have a short turnaround time of a few days, and others longer (usually one or two weeks). Some completion deadlines may be extended, and we’ll typically send you at least one reminder.

We will use the research and information you give us to support FSB's agenda for lobbying, to provide evidence of how policy should be shaped to meet the needs of small businesses, and to raise understanding of small business issues in the media. We may publish survey results in the press or use them in our internal marketing materials. All results will be published at an aggregate level and will be kept anonymous. More details can be found within the Privacy Policy.

If you have any questions or experience a technical problem, please email our support team by clicking here.

We value member participation in the Big Voice Community Panel, and therefore are committed to your right to privacy. Please read our Privacy Policy for more information on how we protect your privacy.

If you have any questions related to FSB services you receive, please contact FSB Customer Service directly, rather than via the survey invitation.

You can end your membership of the Big Voice Community Panel at any time by clicking the link at the bottom of email invites, or by clicking here to let us know via email. Unsubscribing from Big Voice does not have any impact on your FSB membership.

Your views are important to us, and we are sorry you wish to leave the Big Voice Community Panel. Thank you for taking part.